In 2014, Uber launched Pool, which was an initiative to get more passengers into fewer vehicles, resulting in cheaper fares for rides. One problem Pool users faced was the unpredictability of sharing a ride. Now Uber has listened to its users’ feedback and has now launched Uber Express Pool.
Uber’s Express Pool is a new ride hailing service the company has launched, being one of the first new products in over years. The new service will ask passengers to wait a few minutes before being matched with a driver. During the waiting time, the application will go through drivers in the area along with their routes, pickups and drop off locations to optimize an efficient route to pick up the passenger.
While Express Pool is looking to find an optimal route to pick up its passengers, it may require users to walk a short distance to the vehicle, but the Uber application will provide a GPS navigation.
Express Pool will extend Pool to the next step by making drop offs more efficient and tackling the issue of unpredictability, as passengers may experience consistent same passengers as well if it is a repeatedly used route.
While optimizing its ride route, Express Pool now also becomes Uber’s cheapest ride fare option. The Verge reports that the service will be up to 50 percent cheaper than UberPool and 75 percent cheaper than UberX.
Express Pool isn’t the first time of ride hailing service to offer something like this. New York City’s Via is basically identical to Express Pool. Lyft also has its own service called Lyft Line. All these of services give passengers the option for a cheaper alternative option with little to no hassle.
Uber’s approach to the new addition is also another initiative to regain users back after the company had a shaky year due to repeated scandals and violations.
“We’re excited that with Express POOL’s affordability and consistency, riders can use it every day. Looking beyond this launch, we’re even more excited about future opportunities to integrate Express POOL and other transportation options to complement and extend the reach of public transit, and to help cities work better.” said Uber in a statement.
Express Pool has been piloting in San Francisco and Boston, and is available in Los Angeles, San Diego and Denver starting on February 21, and Miami, Philadelphia and Washington D.C. on February 22.