On Tuesday, Uber was sued by disability rights groups who claimed that they violate New York City human rights laws by failing to make enough of its vehicles accessible to disabled people. This has been an ongoing and pervasive act of discrimination for this ride sharing company because people in wheelchairs can only use a certain amount of the available 58,000 vehicles in the city. Customers face very long wait times or aren’t able to get service at all and that violates the human rights law that reflects the City Councils commitment to accessibility.
According to the complaint, Uber offers wheelchair accessible rides through its UberWAV service but fewer than 100 vehicles fail to provide it. Launched in 2014, UberWAV as well as UberASSIST was geared towards people with disabilities where a wheelchair accessible car would pick them up.
Uber was also sued by disabled individuals in Mississippi, Chicago, and Washington for similar reasons as well as Waymo for an intellectual property lawsuit. All of these lawsuits combined already adds to more issues the company faces such as complaints about workplace culture and a federal inquiry into software to help drivers avoid police. For now, the complaint for wheelchair accessible cars seeks to require Uber to implement a plan to ensure full and equal access to its services for riders who require accessible transportation.