Arkadin Launches Global Direct Routing as a Service for Microsoft Teams to Deliver Greater ROI on Clients Office 365 Investment

Arkadin, an NTT Communications company and market leader in cloud Unified
Communications (UC) services, announced today the launch of Global
Direct Routing as a Service for Microsoft Teams. Multi-national
corporations can now deploy Microsoft Phone System with Teams in 24
countries. Direct Routing is the latest addition to Arkadin’s Cloud
Transformation Services (CTS) portfolio. Arkadin is one of a select
group of launch partners for Microsoft Teams Direct Routing as a Service
which is designed to enable work forces to make and receive phone calls
over the public switched telephone network (PSTN) without the need for
on-premise infrastructure or on-staff expertise.

Arkadin is a global Microsoft modern workplace enablement partner that
guides clients through the cloud voice transformation journey with a
strong focus on organizational change management and ongoing support via
managed services to help organizations realize the full potential of
Microsoft Teams.

“We are thrilled to be partnering with Microsoft to offer flexible,
global deployment options for Microsoft Phone System with Teams and
Skype for Business,” says Christophe Reyes, Arkadin’s Managing Director,
Unified Communications Services Line. “Our 15 years’ in successfully
delivering cloud voice services with Microsoft, coupled with our
comprehensive managed services program, will ensure global clients have
a smooth transition to Teams and a premium end-user experience.”

Arkadin’s Global
Direct Routing as a Service includes:

In addition, Arkadin Cloud Transformation Services (CTS) delivers
end-to-end professional services to guide clients through the cloud
voice transformation journey with Microsoft Teams. The journey to the
cloud is unique for each organization and Arkadin provides consulting,
planning, deployment and ongoing support services to mitigate risk and
navigate complexity along the way. Arkadin strives to be the
one-back-to-pat delivering a complete managed service for Microsoft

Voice enablement is critical component of transition to Teams

Customer networks are a key indicator for delivering a positive user
experience. As a certified Microsoft partner, Arkadin customers
benefit from the highest quality, globally deployed direct routing
infrastructure made possible through NTT Communications Tier-1 global

“Arkadin’s new Direct Routing as a Service offer is compelling,” says
Bill Haskins, Senior Analyst and Partner, Wainhouse Research. “Its
combination of Arkadin’s proven networking capabilities, global
footprint, and professional services experience provide the enterprise
with an opportunity to leverage the best of all worlds – native Teams
calling, a trusted and supported voice experience, and the expertise to
configure everything with the end-user in mind.”

Arkadin’s Direct Routing as a Service is available in 24 countries today
(Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany,
Hong Kong, Ireland, Italy, Luxembourg, Mexico, Netherlands, New Zealand,
Norway, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland,
United Kingdom and USA. Arkadin will continue to add new countries based
on client demand.

Organizations are encouraged to participate in a 60-day CTS Teams Pilot
to discover Microsoft Teams full potential. For more information:

About Arkadin

Arkadin enables clients to succeed in a digitally connected workplace
with market leading cloud communications services. Over 50,000
businesses spanning the largest global enterprises to small companies
have enjoyable collaboration and communication experiences from our
audio/web/video conferencing and Unified Communications services. As an
NTT Communications company, we provide a cutting-edge infrastructure for
premium service quality and unrivaled customer support that is
administered locally through 56 operations centers in 34 countries.
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About NTT Communications Corporation

NTT Communications solves the world’s technology challenges by helping
enterprises overcome complexity and risk in their ICT environments with
managed IT infrastructure solutions. These solutions are backed by our
worldwide infrastructure, including industry leading, global tier-1
public and private networks reaching over 190 countries/regions, and
more than 400,000m2 of the world’s most advanced data center
facilities. Our global professional services teams provide consultation
and architecture for the resiliency and security required for your
business success, and our scale and global capabilities are unsurpassed.
Combined with NTT Data, NTT Security, NTT DOCOMO and Dimension Data, we
are NTT Group. | Twitter@NTT
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