Enphase Energy Announces 24/7 Availability of Customer Support | Financial Buzz

Enphase Energy Announces 24/7 Availability of Customer Support

Enphase Energy, Inc. (NASDAQ: ENPH) announced that the Company is providing 24/7 support for installer and Enphase system owners on a global scale across its phone, email communications and online chat channels.  24/7 support touts the company’s commitment to delivery the industry’s best customer service.  “The expansion to 24/7 customer support illustrates that Enphase understands the importance of backing its installers and being there for customers when the grid is not,” said Joe Dazzio, chief operating officer at Efficient Home Services. “We take providing homeowners with the security of back-up power seriously and always-on support for always-on solar-plus-storage technology is simply the right thing to do for our customers.”

“As Enphase evolves from being the world’s leading supplier of microinverters to becoming the world’s leading home energy management systems provider, having a support organization with 24/7 availability is essential,” said Arthur Souritzidis, CEO of Momentum Solar. “Our customer base continues to grow due to strong demand, and with offerings like 24/7 support from Enphase we can deliver an exceptional customer experience.”

“In just over three years, Enphase has completely changed the game in terms of the kind of customer support installers should expect from a solar and storage technology company,” said Jim Gitas, founder and chief executive officer at Your Energy Solutions. “Home energy security and resilience are vital for all homeowners, and Enphase moving to 24/7 customer support augments our work in ensuring that our customers’ systems are up and running.”