Envoy Selects Split to Improve Software Development Process and Increase Conversion Rates

REDWOOD CITY, Calif., July 11, 2018 (GLOBE NEWSWIRE) — Split, the leading platform for feature experimentation, today announced that Envoy, the preeminent visitor and delivery management software provider for offices worldwide, has selected Split for advanced experimentation and flagging capabilities to measure feature impact against business metrics. With the use of Split, Envoy has increased revenue and conversion rates through experimentation and freed up valuable time and resources, increasing overall business value.

For more information, read the Envoy case study here: https://www.split.io/customers/envoy/

To meet aggressive growth targets, Envoy needed to increase the speed of innovation, but their existing processes for managing new functionality rollouts was slowing them down. To resolve this, they implemented phased rollouts using a homegrown feature flagging solution. However, this implementation became burdensome as more and more features were queued up for release, making it difficult for each team to stay aligned, and adding significant project coordination overhead. Envoy needed a winning framework that could scale with the needs of their business and they turned to Split.

“Before Split, our feature releases were cumbersome and time-consuming, requiring our product managers to make special requests to developers every time we wanted to launch new functionality.” says Eric Crane, product manager at Envoy. “Split has given us the confidence to deliver a consistent user experience across all our touchpoints and user types.”

Split provides the speed and statistical accuracy required to support the tens of thousands of Envoy users every day and aligns with the organization’s growth initiatives. Envoy can now define target segments through testing and better control the impact of a change on their performance and infrastructure. The added control over beta programs allows their development teams to seamlessly turn off a feature that fails, and revert back to a previously successful application behavior.

Envoy has achieved the following benefits from using Split:

  • Increased revenue by launching experiments every two weeks that drive business growth such as increasing conversion rates and license entitlement upgrades.
  • Freed developer and product manager time by eliminating the manual creation and tracking of feature flags.
  • Improved release velocity by helping all development teams improve their code branching strategy to support continuous delivery.

“With the current pace of software development, it’s critical for organizations to successfully integrate feature testing and experimentation into their rollout process to align development and product teams from start to finish,” said Trevor Stuart, co-founder and head of product, at Split. “By increasing the speed and flexibility of testing and experimentation initiatives, software developers are able to decrease the risk of product failure, improving user experience and increasing business value.”

To sign up for Split, visit https://www.split.io/ or contact sales@split.io.

About Split
Split is the leading platform for feature experimentation, empowering businesses of all sizes to make smarter product decisions. Companies like Salesforce, Vevo and Twilio, rely on Split to securely release new features, target them to customers, and measure the impact of features on their customer experience metrics. Founded in 2015, Split’s team comes from some of the most innovative enterprises in Silicon Valley, including Google, LinkedIn, Salesforce and Databricks. Split is based in Redwood City, California and backed by Accel Partners and Lightspeed Venture Partners. To learn more about Split, contact hello@split.io, or start a 14-day free trial at www.split.io/signup.

About Envoy
From people to packages, Envoy helps you handle everything that comes through your office front door. With Envoy Visitors, your company can securely and efficiently gather guest information while still maintaining a comfortable, branded visitor experience. With Envoy Deliveries, you can easily record and route packages that arrive for your employees. Alongside customers like Slack, L’Oreal, and Yelp, Envoy is changing the way visitors and employees experience the workplace, replacing the mundane with moments of delight. To learn more about Envoy, contact hi@envoy.com or visit envoy.com.

Media Contact:
Cassandra Clark for Split
P: 703-390-1518
E: splitsoftware@merrittgrp.com

 

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