Glatfelter Insurance Group Completes Claims Modernization with Insurity to Improve Operational Efficiency

Insurity, Inc., a leading provider of core insurance processing, data
integration, and analytics solutions, today announced Glatfelter
Insurance Group has completed its implementation of SIMS Claims and is
now running the core system in each of the states where the company
provides insurance. Glatfelter is one of the largest private insurance
brokers in the United States with more than 500 associates and over
30,000 clients servicing niche commercial and specialty lines of

Glatfelter previously used several systems for claims handling, some of
which had been in place for more than 20 years. The company is now
leveraging SIMS Claims full-service platform to reduce its tech
footprint significantly by replacing three legacy systems, including
core claims processing, check printing, and document generation. This
streamlines the process to allow for previously manual tasks, such as
diary entries, to be automated based on customized business rules.

“By adopting SIMS Claims, Glatfelter has empowered our claims teams to
function more efficiently,” says Larissa Tosch, Chief Information
Officer at Glatfelter Insurance Group. “Insurity’s deep expertise and
cooperative approach enabled our team to undergo a business processing
review that didn’t just recreate the same claims process used with our
legacy system, but rather enhanced, decommissioned, and created business
processes designed to provide our claims examiners the ability to
continue to provide stellar service to our policyholders.”

Insurity’s SIMS Claims solution was implemented in under 18 months, and
provides Glatfelter the ability to fully customize user interfaces (UI)
without external support. This role and user based configurability
enables Glatfelter to increase productivity, operational efficiency, and
ultimately reduce expenses from past legacy systems.

“The SIMS Claims solution is architected to provide Glatfelter with an
intuitive product immediately upon implementation, while enabling simple
configurations to add new features at their own pace,” says Michele
Shepard, Chief Revenue Officer at Insurity. “We believe this approach is
the best blend of speed to value and long-term reductions in total cost
of ownership.”

For more information on Insurity’s full product suite, visit

About Glatfelter Insurance Group

Glatfelter Insurance Group is one of the largest privately-owned
insurance brokers in the United States with more than 500 associates
serving 30,000 clients. We are honored that our brokers and clients
place their trust in our organization year after year. Such trust drives
our actions and serves as a continuous reminder of our responsibility to
you. Glatfelter Insurance Group focuses on two distinct areas to provide
a range of insurance services for our specialty programs and retail
operations. Through our national operations, we have resources and
talents to serve all our clients. Our broad industry experience allows
us to provide a depth of knowledge as trusted insurance advisers and

About Insurity

Insurity, Inc. enables property & casualty insurers to transform their
enterprise and achieve their business goals. Insurity’s core processing
applications and data integration and analytics solutions are backed by
rich insurance expertise and are in production with over 200 insurers,
processing billions of dollars of premium each month. Insurity’s
solutions address the needs of all carriers – from the Top 20 insurers
to small or regional commercial, personal, or specialty lines writers,
as well as MGAs. For more information about Insurity, call 860-616-7721
or visit
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