Health Net Provides Assistance to West Fire Evacuees in San Diego County

Health
Net of California, Inc., one of California’s largest health
insurance companies, announced today that it is providing assistance to
residents of San Diego County affected by the West Fire.

Health Net is helping ensure that plan members who have lost their homes
or have been evacuated due to current wildfire activity in San Diego
County have access to essential prescription medications, critical
Health Net information, and other healthcare services to help them cope
with grief, loss, stress or trauma.

On July 6, 2018, Gov. Jerry Brown declared a state of emergency in San
Diego County due to the effects of the West Fire, which has destroyed
homes, threatened critical infrastructure and caused resident
evacuations. It has also caused power outages and closed roadways.

Prescription Information

Health Net will approve any essential prescription medications (with
current copayments and deductibles) for any Health Net member in San
Diego County whose medicine was lost in a fire or remained behind during
an evacuation. To obtain an emergency supply, affected members need to
return to the pharmacy where the original prescription was filled. If
the pharmacy is not open due to the state of emergency, or for questions
or assistance, Health Net members should call 1-800-400-8987.

Coping Assistance

Health Net members who have lost their homes or have been evacuated due
to the current wildfire should contact MHN, Health Net’s behavioral
health subsidiary, for referrals to mental health counselors, local
resources or telephonic consultations to help them cope with stress,
grief, loss or other trauma resulting from the fire. For the duration of
the fire and its immediate aftermath, affected Health Net members should
contact MHN 24 hours a day, seven days a week at 1-800-227-1060.

Information for Healthcare Providers

Health Net is taking steps to help ensure that healthcare providers in
areas affected by the wildfire are able to continue providing for Health
Net members’ medical needs. Healthcare providers who contract with
Health Net should call 1-800-641-7761 for guidance on prescription
refill guidelines, length of time to obtain authorizations for
treatment, or approval for out-of-network services in the event a
contracting provider or facility becomes unavailable.

Other Important Information

Depending on how the fire situation progresses, Health Net may make
additional changes to its policies as needed to help ensure members have
access to necessary healthcare services.

About Health Net

Health Net of California, Inc., a wholly owned subsidiary of Centene
Corporation (NYSE: CNC), provides and administers health benefits
through group, individual, Medicare (including the Medicare prescription
drug benefit commonly referred to as “Part D”), Medi-Cal and dual
eligible programs. Health Net also offers access to behavioral health,
substance abuse and employee assistance programs, and managed healthcare
services related to prescription drugs. For more information on Health
Net, please visit the company’s website at HealthNet.com.

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