Index AR Solutions Partners with Riverside Health System on Augmented Reality Apps to Keep Patients Safe and Health Care Workers More Efficient

AR Solutions, a leading provider of enterprise Augmented Reality
(AR) applications, announced today it has partnered with Riverside
Health System to create AR apps that will help keep patients safe
while making it easier for hospital workers to do their jobs.

This press release features multimedia. View the full release here:

First-of-its-kind augmented reality application developed by Index AR Solutions and Riverside Health System will help assure proper cleaning of endoscopes. (Photo: Business Wire)

The first app being developed uses AR and other visual technologies on a
tablet to help medical technicians visualize, more quickly learn and
easily follow the manual step-by-step process for cleaning a popular
type of endoscope used in an estimated half-million gastrointestinal
medical procedures each year.

Among other uses, endoscopes provide a less invasive way than
traditional surgery to perform potentially life-saving procedures to
diagnose and treat medical problems.

Proper cleaning and reprocessing of reusable endoscope devices is
critical to preventing the transmission of infectious agents from one
patient to another, a concern that has garnered
attention from the U.S. Food and Drug Administration.

The first-of-its-kind app developed by Index and Riverside will help
assure proper cleaning of the endoscope by giving workers precise,
easy-to-follow “step by step” instructions through AR and imagery that
is overlaid on the actual endoscope device or displayed in 3D imagery.
Helpful safety warnings, 3D animations, short videos and written
instructions are also built into the app, presented to users in the
context of corresponding steps.

The app will also streamline recordkeeping, enabling managers to
automatically log user activity to ensure that all steps were completed
and performed within expected parameters. For example, a step performed
in five seconds that typically takes 20 seconds can be flagged for

Additional benefits are expected in the form of increased job
satisfaction, as workers are able to more quickly master tedious tasks
using the modern devices to which they are accustomed, and a reduction
in the time it takes to train new workers.

“While Riverside Health System has not experienced issues related to the
cleaning and reprocessing of reusable endoscope devices, this is an
issue that has caught the attention of the medical community, the public
and the press,” said James Lesnick, M.D., a neurosurgeon and current
Senior Vice President for Business and Venture Development at Riverside
Health System. “As medical practitioners, it is our responsibility to
always look for ways to improve patient care and here, with Index AR
Solutions, we believe we have found a way to bring the power of AR
technology to bear in hospitals across the U.S. to benefit patients and
technicians alike.”

The endoscope cleaning app is the latest in a series of AR product
offerings from Index AR called SuperApps®
that are tailored to address common workforce challenges associated with
an industry.

Delivering the core functionality of Index AR’s custom-built
applications, SuperApp® product development is performed in
the field – in close collaboration with an initial client partner –
using real-world scenarios. Once commercially available, SuperApp®
products can be rapidly procured and deployed by other clients to meet
their business needs.

The app represents Index AR’s first foray into the health care vertical
and builds on the company’s long history of helping industrial clients
achieve dramatic benefits from AR.

“At Index AR Solutions, we don’t augment reality, we augment people –
and nowhere is that distinction more important than in the health care
field,” said Dexter Lilley, Executive Vice President and Chief Operating
Officer at Index AR Solutions. “We are extremely proud to partner with a
leader like Riverside Health System on the first of many applications
that will use AR to bolster the safety, efficiency and job satisfaction
of hospital operations everywhere.”

Today’s announcement marks another milestone in Riverside’s desire to
partner with other leading organizations on evidence-based innovation
that will drive positive outcomes across the health care ecosystem. In
October, Riverside
announced it was awarded a nearly $1 million federal grant to enhance
dementia care programs for patients and caregivers, one of just 19
organizations nationwide to receive an award, and the only one in

Riverside is also considering other potential use cases where AR can
deliver measureable improvements in safety, quality, speed, knowledge
retention and overall health care worker job satisfaction.

Once the endoscope cleaning app has completed development within
Riverside Health System, other hospital systems across the U.S. will be
invited to demo and license the app for their own use.

In addition to its SuperApp® library, Index AR offers clients
custom-built AR apps to help their people work smarter and safer in a
variety of industries, improving inspection, work instruction, training,
workflow management and other operations. Studies by independent third
parties have shown that organizations using an Index AR app have seen a
two to four times increase in worker productivity.

For more information on the Index AR Solutions SuperApp®
library visit
For more information on Riverside Health System’s research efforts,

About Index AR Solutions

Index AR Solutions is a leading American enterprise augmented reality
(AR) solutions provider, creating applications that make workers more
capable and productive. The privately held company offers custom and
off-the-shelf AR applications, proprietary AR software, and client
retreats. In collaboration with clients, Index is also building a
library of SuperApp® AR products to address common workforce
challenges across industry. Index AR is hardware agnostic, delivering
quantifiable results across all the major mobile platforms, with clients
reporting two to four times increases in worker productivity. For more
information about Index AR Solutions, visit

About Riverside Health System

A Southeast Virginia leader in providing health care since 1916,
Riverside Health System seeks to deliver care and services – as a team –
by putting patients and residents at the center of all operations.
Riverside is a not-for-profit 501 c 3 organization that delivers a
variety of health care services and programs through its five hospitals
and hundreds of medical practices in the areas of prevention, acute
care, aging-related services, rehabilitation, ambulatory care,
diagnostic care, education, and home care. To learn more, visit

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