Sears and Delta’s Data Breach by Tech Firm compromises Customer Information

Sears Holdings Corp. (NASDAQ: SHLD) and Delta Air Lines Inc. (NYSE: DAL) confirmed that a data breach involving [24]7.ai has affected the two companies and exposed some of their customer payment information.

[24]7.ai is a technology firm that provides online support services for companies, including Sears and Deltas, announced a cybersecurity breach affecting online customer payment information. The firm was made aware of the issue on September 26, 2017 and the breach was resolved by October 21, 2017.

Sears said it was notified of the breach back in mid-March and the event had left to unauthorized access to approximately 100,000 of its customers’ credit card information. Sears said its stores were not compromised and their internal systems were not accessed. The company says there’s no impact of customers using Sears-branded credit card.

Delta says it was notified of the issue by [24]7.ai last week. The major airline carrier says the breach did not affect customer information such as passports, government IDs, security or SkyMiles information.

“At this point, even though only a small subset of our customers would have been exposed, we cannot say definitively whether any of our customers' information was actually accessed or subsequently compromised.” said Delta in a statement.

Sears shares were trading 4.5 percent higher and  Delta shares were trading 0.9 percent higher midday on Thursday.

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