Walmart (NYSE: WMT) announced that they will not hire temporary workers this holiday season for the second straight year, only current employees will be offered extra hours. However, Deloitte Consulting expects a jump in holiday sales from 4% to 4.5% with a prediction increase from $1.04 to $1.05 trillion between November and January after Target announced their plan to hire thousands of workers for the holiday season coming up. E-commerce sales is also predicted to jump from 18% to 21%.
Walmart’s “holiday helpers” are part of their regular workforce and aim to enhance customer service by getting customers checked out faster, having more available registers, and adding another level of shopping support for shoppers in lines that may have forgotten items. Extra hours will be offered to help staff positions such as cashiers, self-stockers, and personal shoppers as well as new positions such as online operations and pick up associates.
The company took the same approach last year which resulted in great feedback from shoppers and associates. Being the largest retail employer in America, Walmart has already filled their staff for each department with thousands of employees than last year to meet increasing demand.